Team health in GOV.UK, GDS: from tracking to meaningful change

Theme: Building Together

This session explores how the GOV.UK team at the Government Digital Service (GDS) evolved their approach to tracking team health. 

Initially faced with ineffective methods, they identified shortcomings and pivoted toward a more impactful strategy. 

The talk outlines their journey, lessons learned and how their revised approach is now helping drive real improvements in team performance and support across GOV.UK.

Participant takeaways

• Why team health matters - understand why measuring team health is crucial for building high-performing, resilient teams
• Learning from failure - insights into what didn’t work, why, and how the team adapted to create a more effective approach
• Practical strategies for meaningful change - how to track, interpret and improve team health beyond just collecting data
• Sustaining improvement - how to embed team health tracking into everyday work to drive continuous growth and long-term success